Welcome to Wingwise Travel.com! Our website, including our mobile and desktop applications, is designed to provide you with a user-friendly, informative, and secure travel experience. Whether you're looking for travel information or want to book services with our trusted travel partners, Wingwise Travel is here to help. Please take a moment to familiarize yourself with our Terms and Conditions, which outline the rules and responsibilities when using our platform. By using our website, you agree to abide by these Terms and Conditions without any modifications. They govern the services provided on Wingwise Travel.com and your responsibilities as a user. We recommend reading our Privacy Policy as well, which explains how your information is handled.
Be 18 years of age or older.
Have the legal authority to enter into a contract.
Use Wingwise Travel in accordance with these terms.
Make bookings for personal use or on behalf of authorized individuals.
Provide accurate and up-to-date information.
Take responsibility for safeguarding your account if you create one.
We reserve the right to deny access to our website or services for valid reasons.
If you have any issues or disputes, we are here to help resolve them. Simply reach out to our customer care team, and we'll assist you accordingly.
Thank you for choosing Wingwise Travel.com. We hope you have a fantastic travel experience!
Booking Confirmation: Once you have completed your flight booking, we will send you a confirmation email with your booking details and e-ticket.
If you don't receive this email, please contact us as soon as possible.
Schedule Changes: Airlines may occasionally change flight schedules. It's important to check your flight details before departure.
If there are any changes, please contact the airline directly for alternative arrangements.
Overbooked Flights: Airlines sometimes overbook flights. If you encounter an overbooking situation, refer to the airline's contract of carriage or contact us for guidance.
Transparent Pricing: Prices displayed on our website are subject to change. Once you've made your payment and received your e-ticket, the price is guaranteed. However,
airlines may adjust their prices without prior notice.
Cancellation and Refunds: Most bookings made through us are non-refundable. If you need to cancel,
contact our customer care team. Refunds, if applicable, are subject to administrative fees and airline policies. It may take up to 60-90 days to process a refund.
Name Changes: After completing the booking, name changes are not allowed. Please ensure the accuracy of passenger names before confirming the booking.
Contact Center Booking Service Fee: When booking through our contact center, a service fee may apply. The amount will be included in the taxes and final price quoted to you.
International Transaction Fees: Credit card transactions may incur international transaction fees. These charges are determined by your credit card company and are not our
responsibility.
Special Requests: Requests for seats, meals, and frequent flyer miles are subject to availability. Airlines may change seat assignments without notice.
Confirmation of requested services should be verified directly with the airline.
Suitability of Travel Services: We provide information about travel services, but we cannot guarantee their suitability for every individual.
Please assess the risks associated with your travel choices independently.
Unaccompanied Minors: We do not allow unaccompanied minors to make bookings. Each airline has its own policies for minors traveling alone.
Please check directly with the airline for their specific rules and any additional fees.
As a valued customer, you have the option to dispute any travel charges that have been applied to your credit card. If you have any questions or concerns regarding a charge,
we kindly ask that you first reach out to Wingwise Travel for assistance before proceeding to dispute the claim with your credit card company. Once we have addressed your concerns
and resolved the disputed charges, you can then verify the resolution with your credit card company. Please note that if a chargeback is incorrectly filed, Wingwise Travel reserves
the right to cancel your bookings as a necessary measure.
When you make a booking with us as your service provider, you automatically accept and agree to our cancellation policy.
It is important to note that any special offers, discounts, or coupon codes published on our website are not applicable to the cancellation policy.
In the event of an improper charge, a chargeback may be initiated. We have the right to investigate such claims and may request access to our call recordings,
including service calls, as evidence to dispute the claim.
The photos and information provided on Wingwise Travel.com regarding hotels, their amenities, and products are shared by the respective suppliers.
We cannot be held responsible for any changes that may occur due to outdated or misrepresented updates provided by the suppliers. Special requests
such as smoking/non-smoking rooms or lake-view/garden-view accommodations are subject to availability and cannot be guaranteed. While hotels typically
strive to fulfill these requests, we cannot guarantee their fulfillment.
Please note that certain fares quoted may require special memberships, such as corporate,
government, AAA, or ARP. Offers under these rates will require the designated members to provide proof of eligibility during check-in. However,
hotels are not obligated to honor special rates if you fail to qualify or provide the necessary identification. Wingwise Travel and the hotel supplier cannot issue
a refund for unused rooms or nights due to early check-out. Some hotel suppliers may offer additional services, such as airport shuttles or booking bonuses for free
services like tours or breakfast. The availability of these services is at the discretion of the hotel and should be confirmed directly with them.